Shipping Policy
ROSO INDUSTRY, we are committed to providing reliable and efficient shipping services to ensure your orders are delivered promptly and securely. Please review our shipping policy for details on how we handle and process shipments.
1. Shipping Destinations
We offer shipping services to most countries worldwide. If your location is not available during checkout, please contact our customer service team for assistance.
2. Processing Time
Orders are typically processed within [Insert Timeframe, e.g., 1-3 business days] after payment is confirmed.
Custom or bulk orders may require additional processing time due to production schedules.
3. Shipping Methods and Costs
3.1 Shipping Methods:
We partner with reliable carriers to ensure safe and timely delivery. Available shipping methods include standard, expedited, and express options.
3.2 Shipping Costs:
Shipping costs vary based on the destination, weight, and size of your order. Exact charges will be displayed during checkout.
4. Delivery Times
Estimated delivery times vary by destination and shipping method:
Standard Shipping: [Insert Timeframe, e.g., 7-14 business days]
Expedited Shipping: [Insert Timeframe, e.g., 5-7 business days]
Express Shipping: [Insert Timeframe, e.g., 1-3 business days]
Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, or other unforeseen circumstances.
5. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking details. You can use this information to monitor your shipment’s progress.
6. International Shipping
6.1 Customs Duties and Taxes:
International shipments may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the buyer’s responsibility.
6.2 Delays:
Customs inspections may delay delivery. We are not responsible for delays caused by customs processes.
7. Lost or Damaged Shipments
7.1 Lost Packages:
If your package is lost during transit, please contact us immediately. We will work with the carrier to resolve the issue.
7.2 Damaged Packages:
Inspect your order upon delivery. If items are damaged, notify us within [Insert Timeframe, e.g., 7 days] to initiate a claim.
8. Returns and Exchanges
For details on returns and exchanges, please refer to our [Insert Link: Returns and Refunds Policy].
9. Contact Us
For any questions or concerns about our Shipping Policy, contact us at