FAQ
Frequently Asked Questions (FAQ)
Welcome to ROSO INDUSTRY’s FAQ page. Here, we address common questions to provide you with quick and clear information about our products and services. If your question isn’t listed here, please contact us directly.
1. General Questions
Q: What products does ROSO INDUSTRY offer?
A: We specialize in high-quality sportswear, including hoodies, shirts, jackets, caps, motorbike suits, basketball uniforms, and custom-designed apparel for various needs.
Q: Where is ROSO INDUSTRY located?
A: We are based in [PAKISTAN]. For more details, visit our [https://www.rosoindustry.online/p/about-us.html] page.
Q: Do you ship internationally?
A: Yes, we ship to most countries worldwide. Refer to our [https://www.rosoindustry.online/p/privacy-policy.html] for more information.
2. Orders and Payments
Q: How can I place an order?
A: You can place an order directly through our website or contact our sales team for bulk and custom orders.
Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and other secure payment options listed during checkout.
Q: Can I cancel or modify my order?
A: Orders can be modified or canceled within [Insert Timeframe] after placement. Contact our customer service team immediately for assistance.
3. Customization
Q: Do you offer product customization?
A: Yes, we offer extensive customization options for logos, designs, and sizes. Please visit our [Insert Link: Customization Options] page for details.
Q: What is the minimum order quantity for custom products?
A: Minimum order quantities vary by product. Contact us for specific requirements.
4. Shipping and Delivery
Q: How long does shipping take?
A: Delivery times depend on your location and chosen shipping method. Refer to our [Insert Link: Shipping Policy] for estimated timelines.
Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking number via email. Use this number to monitor your shipment’s progress.
Q: What if my order is delayed?
A: Delays can occur due to customs or unforeseen circumstances. Contact us if your order has not arrived within the estimated delivery window.
5. Returns and Refunds
Q: What is your return policy?
A: Returns are accepted for unused and undamaged products within [Insert Timeframe] of delivery. Custom products are non-refundable unless defective. Visit our [Insert Link: Returns and Refunds Policy] for details.
Q: How do I initiate a return or exchange?
A: Contact us at [ rosoindustry6062@gmail.com] or [+92-307-7569443] with your order details to start the process.
6. Support and Contact
Q: How can I contact ROSO INDUSTRY?
A: Reach us at:
Email: rosoindustry6062@gmail.com
Phone:+92-307-7569443
Address: PAKISTAN
Q: Do you offer bulk discounts?
A: Yes, we provide special pricing for bulk orders. Contact our sales team for more information.
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